ORDER FORM
1. We organise a free courier collection
2. Our technicians will run a diagnostic test, if required, and generate a quote for repair
3. Repairs are completed and devices returned via our free courier service
4. Devices beyond economical repair can be traded in and access to our premium stock is made available
HOW IT WORKS - OFF-SITE
1. We organise a free courier collection
2. Our technicians will run a diagnostic test, if required, and generate a quote for repair
3. Repairs are completed and devices returned via our free courier service
4. Devices beyond economical repair can be traded in and access to our premium stock is made available
PACKAGING ADVICE
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Pack the mobile phones in strong outer packaging to prevent damage during transportation.
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The devices must be secured against movement within the outer packaging and be packed to prevent accidental operation during transport.
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Please leave batteries inside the handsets wherever possible. If a mobile phone battery is sent without a handset, the battery should be wrapped in bubble wrap or something similar to avoid short circuit. No more than 2 mobile phone batteries outside of equipment.
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Do not include any batteries that have been damaged or swollen.
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The address label including the lithium battery warning and consignment label should be taped to the package for collection.